Feel free to use my e-mail in any way you wish.
I meant it: working with you was GREAT! Your help was invaluable in getting what I needed when I needed it! Your Customer Service was excellent: you asked me some questions to help you define what the problem was (artwork generated in Word, sent directly to you as a Word file), you explained to me what format you needed my artwork in (and how to get it in that format, since I didn't know how to do that), and then when I provided it that way, you immediately passed it on to the folks in your organization that could get me the vectored format I need to make film positives (which I will be doing tomorrow!).